Returns and Exchanges

Easy, free returns... all year round.

If you are not 100% satisfied with your purchase from Izola you may return it to our warehouse for a full refund or exchange. Return products within 60 days of placing your order using the return label included in the original shipment. Refunds will be granted when the item is received by our facility. All returned goods must be unused, in the condition you received them, and in their original packaging. 

Please note, we do not accept refunds for products that were personally customized unless we didn't follow your customization instructions. 

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@izola.com.