Returns and Exchanges
Easy, free returns... all year round.
If you are not 100% satisfied with your purchase from Izola you may return it to our warehouse for a full refund or exchange. Return products within 60 days of placing your order by requesting a return label from firstname.lastname@example.org. Refunds will be granted when the item is received by our facility. All returned goods must be unused, in the condition you received them, and in their original packaging.
Please note: original shipping charges are non-refundable. We do not accept returns on personally customized products or sale items.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.